Privacy Policy

At Little Sprouts Learning, we are committed to protecting your privacy and handling your personal information responsibly. This policy outlines how we collect, use, disclose, and protect the information you provide when you use our online platform and related services.

Information We Collect

We collect information you directly provide to us when you register for a program, sign up for a workshop, contact us, or interact with our site. This may include:

• Your name and contact details (such as postal address).
• Information related to your child or children if you are registering them for our services (such as name, age, and relevant health or developmental information necessary for their care and participation in early learning programs, playgroups, school readiness classes, creative arts, music, or family support services).
• Payment information if you make a purchase or register for a paid service.
• Information you provide when participating in parenting workshops or family support services.
• Any other information you choose to provide when communicating with us.

We may also automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, referring URLs, and information about your usage of the site. This is typically collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes related to providing our services, including:

• To provide, operate, and maintain our early learning programs, playgroups, school readiness classes, workshops, and other services.
• To process your registrations and payments.
• To communicate with you regarding your child's participation, upcoming events, and service updates.
• To respond to your inquiries and provide customer support.
• To improve our services, online platform, and overall user experience.
• To understand how users access and use our site and services.
• To send you promotional communications or newsletters, where you have agreed to receive them.
• To comply with legal obligations and protect our rights.

Legal Basis for Processing (Relevant to GDPR)

We process your personal information based on several legal grounds, including:

• Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
• Performance of a contract: Where the processing is necessary for a contract we have with you (e.g., registering your child for a program).
• Legal obligation: Where the processing is necessary for us to comply with the law.
• Legitimate interests: Where the processing is necessary for our legitimate interests or those of a third party, and these interests are not overridden by your data protection rights (e.g., improving our services, preventing fraud).

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service providers and partners who assist us in operating our site and providing our services (e.g., payment processors, IT service providers). These third parties are obligated to protect your information and use it only for the purposes for which it was provided.
• Relevant staff involved in the delivery of our early learning programs, workshops, or support services, to ensure appropriate care and service delivery.
• Law enforcement or other government agencies if required by law or necessary to protect our rights or the safety of others.
• Third parties in connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will vary depending on the type of information and the purpose for which it is used.

Your Data Protection Rights (Relevant to GDPR)

Depending on your location and applicable law, you may have certain rights regarding your personal data, including the right to:

• Access your personal data and obtain a copy of it.
• Rectify inaccurate or incomplete personal data.
• Request the erasure of your personal data.
• Request the restriction of processing of your personal data.
• Object to the processing of your personal data.
• Request data portability (receive your data in a structured, commonly used format).
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details provided below.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to collect information about your browsing activities, improve your user experience, and analyse site usage. You can manage your cookie preferences through your browser settings.

Children's Privacy

Given the nature of our services, we collect information about children, but this information is provided to us by their parents or legal guardians for the purpose of enrolment and participation in our programs. We do not knowingly collect personal information directly from children without the explicit consent of a parent or guardian. If we become aware that we have collected personal information directly from a child without appropriate parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and your continued use of our site and services after the changes have been made indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, you can contact us by mail at: